23 May 2016

Services

Offer

Our offer is focusing firebrands oneself on systems ERP – Comarch Optima and Microsoft Dynamics NAV. We are carrying out IT numerous projects. Into included offers products as:

  • Microsoft Dynamics NAV
  • Microsoft Office 365
  • Comarch ERP XL
  • Comarch ERP Optima
  • Comarch Beacon
  • OptiMED 24

In services offered are enteing :

  • Audit before the implementation,
  • The implementations of systems ERP,
  • Alterations and creating new functionalities of systems,
  • UP grade of systems,
  • The service after implementation,
  • Trainings,
  • Consultation,

Creating individual of solutions for needs of the customer.

Service

Services are being provided qualified and certificate team of consultants and programmers. A team is available to our customers, with which to contact it is possible oneself over the phone and by e-mail. The service team working on weekdays in hours from 10 to 17. There is possibility of individual establishing duty existes in case of other working hours of the customer. We are ensuring the fast lead time of the application.

Method of implementations of systems ERP

During implementations of ERP systems a method is being used Microsoft Dynamics Sure Step.

Methodology Sure Step consists of 6 main stages and 2 additional:

  • Diagnosis: it is stage, which is used for a preparatory analysis of important needs and requirements of the customer. At this stage we can determine main assumptions for the ERP implementation of the system.
  • Analysis: at this stage all processes occurring inside the company are being analysed.
  • Design: this stage consists of two parts: firstly is working from requirement/processes are being served by the system Dynamics Microsoft in the standard and which processes require the change in the standard system. The second part is a show, will look like each of processes and in the new system a Dynamics Microsoft acted.
  • Programming: there are a configured system and performed programming alterations at this stage.
  • Of testing and training: conducting acceptances test by end users is main establishing this stage and conducting trainings for remaining users of the ERP system.
  • Starting and the post-implementation care: this stage is used to load in the system of historical data and an opening balances and for the fluid proceeding to the routine work on the system by users. Additionally the customer can take advantage of the help of the post-implementation care, what users have a permanent help in the first months of using the system.
  • Optimization
  • Up grade

With major advantages of applying methodology Dynamics Sure Microsoft Steppe while introducing ERP systems is reduction of  costs of the implementation, concentration on needs of the customer and better control on with the process of implementing and capital costs